State Farm® Insurance Agent Penny Kleinschmidt
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Reese Kathryn
February 13, 2026
5
out of
5
rating by Reese Kathryn
"Raema was so helpful and kind!!"
Carolyn Williams
February 7, 2026
5
out of
5
rating by Carolyn Williams
"The professionalism and attention to detail plus the listening skills of the entire staff is refreshing and appreciated!"
We responded:
"Hey Carolyn!
Thank you so much for the kind review we really appreciate it!
If you want to see some behind the scenes and funny videos please feel free to follow us on Facebook and Instagram."
jim denno
January 26, 2026
5
out of
5
rating by jim denno
"Carol was very nice and professional.
Made it very easy"
We responded:
"Thank you for the review Jim!
Feel free to follow our social media to get a behind the scenes look at our office."
Debby Effler
January 21, 2026
5
out of
5
rating by Debby Effler
"Great doing business here so help ful answer all my questions"
We responded:
"Debby,
We love that we could help you with your insurance needs. Please feel free to reach out to us if you or anyone you know needs insurance help!"
annabelle brown
January 16, 2026
5
out of
5
rating by annabelle brown
"I absolutely love Carol. She is my go-to! She is so sweet and I recommend State Farm to anyone in the area for great service and reliable Insurance for a good price. 🩷🩷"
We responded:
"Hey Annabelle!
Thanks so much for the kind words.
We love Carol too!
If you haven't already feel free to follow us on social media."
Marv Orio
January 15, 2026
5
out of
5
rating by Marv Orio
"I needed to renew my insurance but didn’t set it up until I talked to Carol, who was very persistent contacting me and leaving messages. I finally contacted her and the rates were very attractive, so ended up signing a new policy with State Farm. Recommending my other driver friends too."
We responded:
"Hi Marv
I’m blessed to have Carol on my team and I’m glad you had a great experience switching to State Farm.
Thanks, Penny
"
Nikki Passmore
January 8, 2026
5
out of
5
rating by Nikki Passmore
"Carol was very helpful! State Farm is the way to go!"
We responded:
"Nikki,
Thank you for the review! We are happy you decided to go with us :)
If you want, you can follow us on Facebook or Instagram to see some of the fun we have at the office!"
Rebecca B. Weaver Beckey
January 7, 2026
5
out of
5
rating by Rebecca B. Weaver Beckey
"Carol cinnamon was very knowledgeable and very helpful."
We responded:
"Hey Rebecca!
Thank you for the kind review, we are glad that you had a great experience!
If you haven't already please fill free to follow our social media to see some fun behind the scenes videos."
Isabel Hicks
December 30, 2025
5
out of
5
rating by Isabel Hicks
"Carol was amazing. Super sweet and helpful"
We responded:
"Thank you so much Isabel!
If you haven't already check out our social media :)"
Ann White
December 30, 2025
5
out of
5
rating by Ann White
"Carol was courteous, professional, helpful and extremely knowledgeable about what I was looking for my insurance. I am so glad I called and spoke to her because I now have less expensive insurance and awesome coverage! Thank you, Carol!"
We responded:
"We are so thankful for you Ann!
If you would like to follow us on social media and see some behind the scenes action we would greatly appreciate it!"
Patricia
December 27, 2025
5
out of
5
rating by Patricia
"The agent Carol was very knowledgeable and easy to work with. By switching from farmers to state farm I was able to save a significant amount of money on my car insurance. Thank you again Carol for your time and attention."
We responded:
"Hey Patricia!
We love to help people save money and are glad you had a great experience! Don't forget to follow our social media to see some behind the scenes of our office :)"
Romulo_539
December 24, 2025
5
out of
5
rating by Romulo_539
"Carol was a huge help when we were looking for insurance. She assisted us with both our home and auto policies and made the whole process easy and stress-free. She was friendly, knowledgeable, and took the time to explain our options. I highly recommend reaching out to her if you’re looking to get a quote."
We responded:
"Thank you for the kind words!
We’re so glad you had a great experience! We’d truly appreciate it if you shared us with anyone you know who may need insurance."
Laikin Mayton
December 24, 2025
5
out of
5
rating by Laikin Mayton
"Raema is da bomb.com!"
Michele
December 24, 2025
5
out of
5
rating by Michele
"I talked to Agent Carol cinnamon. She’s amazing."
We responded:
"Michele,
Thank you for the kind words and taking the time to give us a review!
If you haven't already please give us a follow on our social media platforms."
matthew Rhea
December 19, 2025
5
out of
5
rating by matthew Rhea
"Everyone in the office was very helpful and great to work with. Carol made it very fast and easy setting up my policy!"
We responded:
"Hey Matthew!
We love to hear that we made your experience a positive one!
If you want to keep up to date with us and get some behind the scenes look at our office, feel free to follow us on social media!"
Dan Hughes
December 2, 2025
5
out of
5
rating by Dan Hughes
"I had an amazing experience with Penny Kleinschmidt - State Farm Insurance Agent and her team! A special shoutout to Carol Cinnamon, who went above and beyond to help me with quotes and new policy options. She took the time to explain everything clearly and made the whole process smooth and stress-free.
By combining my auto and property insurance, I ended up saving $950 per year — which was a fantastic surprise! The professionalism, friendliness, and genuine care from Penny’s office made switching to State Farm one of the best financial decisions I've made this year.
Highly recommend giving Penny and Carol a call if you’re looking for great rates and outstanding service."
We responded:
"Dan, Thank you so much for sharing your experience!
We’re thrilled to hear that we were able to make the process clear and stress-free for you. Our team truly appreciates your trust in us and we’re grateful to be a part of your insurance journey.
If you ever need anything or have questions down the road, we’re always here to help. And for updates, tips, and office highlights, feel free to follow us on Facebook & Instagram @pennykleinschmidtstatefarm."
Tim Smith
November 30, 2025
5
out of
5
rating by Tim Smith
"Friendly and helpful"
We responded:
"Tim, We’re glad you found our team friendly and helpful. We appreciate you choosing our office!
For updates and tips, you can follow us on Facebook & Instagram @pennykleinschmidtstatefarm."
mark
November 26, 2025
5
out of
5
rating by mark
"I have had a great experience with Carol helping me with picking out the best options for me! I highly recommend them!"
We responded:
"Hey Mark!
Thank you so much! We’re glad Carol was able to help you find the right options. We appreciate your recommendation and your trust in our office!
For more updates and tips, feel free to follow us on Facebook & Instagram @pennykleinschmidtstatefarm. "
Taylor Lindsay
November 24, 2025
5
out of
5
rating by Taylor Lindsay
"Amazing experience! Penny and Ramea really took the time to listen and understand my needs. They really made insurance make sense for me and was able to up my coverage to ensure I’m Tralee care of, without huge payment hikes! They are so wonderful! I can’t say enough good things about this office!"
We responded:
"Hey Taylor!
Thank you so much for this review it truly means a lot. Making insurance make sense and making sure your coverage actually fits your life is something we care about, so we’re glad the process felt that way for you.
We’re always here if you need anything or want to go over your coverage again.
And if you want to keep up with us, you can follow along on Facebook & Instagram!"
eric evers
November 19, 2025
5
out of
5
rating by eric evers
"I got fast help with some complicated paperwork. They were super helpful. State farm shows the competition how to do things right."
We responded:
"Eric,
Thank you for the kind words! We’re really glad we could help you quickly with your paperwork and make things easier. If you ever need anything with your property insurance, we’re here for you.
Stay connected with us on Facebook & Instagram!"
Nelson Replogle
November 19, 2025
5
out of
5
rating by Nelson Replogle
"Navigating the website and connecting with the agent was very easy. Quote came in quickly and then when I talked directly with Carol (agent), she took down additional information and lowered the cost of the original quote. Very friendly and helpful. Would definitely recommend this agent and agency."
We responded:
"Hey Nelson!
Thank you so much for taking the time to share this! We’re really glad the quote process felt smooth and that connecting with our team was easy. Carol will be thrilled to hear your feedback she truly loves helping people understand their options and make sure everything is set up the right way.
We’re grateful you’d recommend us, and we’re always here if you need anything down the road.
If you want to keep up with office updates, tips, and a little bit of fun, you can follow us on Facebook & Instagram!"
Keith Huddleston
November 7, 2025
5
out of
5
rating by Keith Huddleston
"Great people and best service"
We responded:
"Hey Keith!
Thank you for the kind review we truly appreciate you!"
Rita Giles
November 6, 2025
5
out of
5
rating by Rita Giles
"When I decided to change my Insurance's I Prayed about it and God truly sent me to the Right place. Penny's State Farm Insurance Company was Very Engaging with All of my Insurance needs (Home and Vehicle) Carol answered All of my Questions and made me feel Important.. I'm Very Satisfied with their Service and will Recommend Them to Everyone that I know that's looking for Insurance 👌"
We responded:
"Rita, we are so grateful for your thoughtful words and for trusting Penny’s office with your home and auto insurance needs. 🙏
Carol and our team truly enjoy making sure every neighbor feels valued and cared for, and it means so much to hear that reflected in your experience. Thank you for recommending us — it’s the highest compliment we could receive!
Stay connected with us on Facebook and Instagram, where we share local updates, office highlights, and helpful insurance tips."
Sabrina Ramsey
November 6, 2025
5
out of
5
rating by Sabrina Ramsey
"Carol was absolutely the best with explaining and helping with my needs"
We responded:
"Hey Sabrina,
Carol does a great job at explaining things and we are glad you chose our office! If you want you can follow our social media to see some behind the scenes of our office."
Edva Volny
November 4, 2025
5
out of
5
rating by Edva Volny
"Thanks you carol for helping me get the quote on 2 vehicles full coverage today, I really appreciate your professionalism thank you again."
We responded:
"Hey Edva! Im glad Carol provided you with a great experience, we appreciate you for choosing our office! If you haven't already please follow our social media for some fun and interactive posts."