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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edith Underwood

April 2, 2026

5  out of  5
rating by Edith Underwood
"I was shopping for car insurance and found Penny's number. I called and she was very friendly and helpful. She had a quote immediately and I went by the office that afternoon to get my new policy!"
We responded:
"Hi Edith, Thank you so much for your kind review! We're thrilled to hear that we were able to assist you promptly and provide you with the service you needed. We strive to make the process of getting car and home insurance as smooth and efficient as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Welcome to our insurance family! Penny"
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Joshua Rutherford

April 1, 2026

5  out of  5
rating by Joshua Rutherford
"I have been with Penny for almost two decades-been through some tough times that have always been made better because of her commitment to her customers. Can’t say enough positive about Penny & her Staff. Especially Raema & Sherry. Both have helped me tremendously. Most recently-Sherry-she’s always looking out & making sure my best interests are foremost. Thank you Sherry! What an incredible Team! A+++"
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Andrew Shelby

April 1, 2026

5  out of  5
rating by Andrew Shelby
"Carol and Penny were wonderful to work with and saved us over 1k switching. Thank you!"
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William Moore

April 1, 2026

5  out of  5
rating by William Moore
"Great experience with Penny’s office. Worked with Carol and she took great care at setting my life insurance up. And explaining how important it is to have Life Insurance. Highly recommend!!"
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Kathy Witt

March 31, 2026

5  out of  5
rating by Kathy Witt
"Carol was very pleasant and so Helpful"
We responded:
"Thank you for the review Kathy! We are glad carol was able to help you with your auto. If you want you can follow us on social media to help us out!"
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travis watson

March 30, 2026

5  out of  5
rating by travis watson
"Great folks to deal with 10/10"
We responded:
"Travis, thank you for the review! If you would like to follow us on social media we would appreciate it."
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William Cutshall

March 18, 2026

5  out of  5
rating by William Cutshall
"Sherry is A GEM! I needed to add a car for SA day, take one off for a couple of weeks, add one back on. She has been so patient with me. She's also very thorough giving me the information needed to make wise judgements on the amount of insurance needed. She's a keeper!"
We responded:
"Hey William! Thank you for they great awesome review. Sherry always makes sure to go the extra mile for our customers! If you haven't already please give us a follow on our social media to see some fun behind the scenes content."
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Glenna Mcrae

March 4, 2026

5  out of  5
rating by Glenna Mcrae
"I HAVE NEVER BEEN TREATED WITH MORE RESPECT AND CARE IN EXPLAINING MY OPTIONS . I RECOMMEND PENNY KLEISHMIDT STATE FARM TO EVERYONE WHO WANTS TO BE TREATED WITH RESPECT."
We responded:
"Thank you so much for your kind words and recommendation Glenna! We’re honored to know you felt respected and cared for when reviewing your options. That’s exactly the experience we want every neighbor to have, and we’re grateful you chose Penny Kleinschmidt State Farm. ❤️ Be sure to follow us on Facebook & Instagram to stay connected with our office and community updates! https://m.facebook.com/PennyKleinschmidtStateFarmAgent/"
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Ashley Wolfenbarger

February 25, 2026

5  out of  5
rating by Ashley Wolfenbarger
"Carol was incredibly helpful in helping me get a quote and getting set up with my policy. It was very quick, easy, and the payment options were very flexible. She was very knowledgeable and really kind!"
We responded:
"Hey Ashley, Thank you for your kind words and the awesome review! If you get a chance, please follow us on social media! We have some pretty fun stuff on there."
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big v

February 24, 2026

5  out of  5
rating by big v
"Raema saved me so much money on my auto insurance that I added life insurance to my package. She was very helpful in making sure I am protected. Give her a call, I highly recommend!"
We responded:
"We love to save people money! Thank you for choosing us we appreciate you more than you know. Please fill free to follow us on social media to see some funny videos and learn more about our office behind the scenes."
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Reese Kathryn

February 13, 2026

5  out of  5
rating by Reese Kathryn
"Raema was so helpful and kind!!"
We responded:
"Hey Reese! Thank you so much for the review. We are so glad Raema was able to help you with your insurance needs! If you haven't already, please feel free to follow our social media!"
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Tony Alleman

February 9, 2026

5  out of  5
rating by Tony Alleman
"First time having to file a claim for an accident. My agent and her entire office went above and beyond to make sure this claim was processed quickly. Was already in a new car 5 days after the accident."
We responded:
"Tony and Heather, I’m glad you had a great experience. You buy insurance to be there when unexpected things happen. We reach out to all claims and guide customers through the claims process. We understand you don’t do this everyday and we are here to help. Thanks Penny "
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Carolyn Williams

February 7, 2026

5  out of  5
rating by Carolyn Williams
"The professionalism and attention to detail plus the listening skills of the entire staff is refreshing and appreciated!"
We responded:
"Hey Carolyn! Thank you so much for the kind review we really appreciate it! If you want to see some behind the scenes and funny videos please feel free to follow us on Facebook and Instagram."
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jim denno

January 26, 2026

5  out of  5
rating by jim denno
"Carol was very nice and professional. Made it very easy"
We responded:
"Thank you for the review Jim! Feel free to follow our social media to get a behind the scenes look at our office."
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Debby Effler

January 21, 2026

5  out of  5
rating by Debby Effler
"Great doing business here so help ful answer all my questions"
We responded:
"Debby, We love that we could help you with your insurance needs. Please feel free to reach out to us if you or anyone you know needs insurance help!"
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annabelle brown

January 16, 2026

5  out of  5
rating by annabelle brown
"I absolutely love Carol. She is my go-to! She is so sweet and I recommend State Farm to anyone in the area for great service and reliable Insurance for a good price. 🩷🩷"
We responded:
"Hey Annabelle! Thanks so much for the kind words. We love Carol too! If you haven't already feel free to follow us on social media."
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Marv Orio

January 15, 2026

5  out of  5
rating by Marv Orio
"I needed to renew my insurance but didn’t set it up until I talked to Carol, who was very persistent contacting me and leaving messages. I finally contacted her and the rates were very attractive, so ended up signing a new policy with State Farm. Recommending my other driver friends too."
We responded:
"Hi Marv I’m blessed to have Carol on my team and I’m glad you had a great experience switching to State Farm. Thanks, Penny "
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Nikki Passmore

January 8, 2026

5  out of  5
rating by Nikki Passmore
"Carol was very helpful! State Farm is the way to go!"
We responded:
"Nikki, Thank you for the review! We are happy you decided to go with us :) If you want, you can follow us on Facebook or Instagram to see some of the fun we have at the office!"
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Rebecca B. Weaver Beckey

January 7, 2026

5  out of  5
rating by Rebecca B. Weaver Beckey
"Carol cinnamon was very knowledgeable and very helpful."
We responded:
"Hey Rebecca! Thank you for the kind review, we are glad that you had a great experience! If you haven't already please fill free to follow our social media to see some fun behind the scenes videos."
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Isabel Hicks

December 30, 2025

5  out of  5
rating by Isabel Hicks
"Carol was amazing. Super sweet and helpful"
We responded:
"Thank you so much Isabel! If you haven't already check out our social media :)"
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Ann White

December 30, 2025

5  out of  5
rating by Ann White
"Carol was courteous, professional, helpful and extremely knowledgeable about what I was looking for my insurance. I am so glad I called and spoke to her because I now have less expensive insurance and awesome coverage! Thank you, Carol!"
We responded:
"We are so thankful for you Ann! If you would like to follow us on social media and see some behind the scenes action we would greatly appreciate it!"
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Patricia

December 27, 2025

5  out of  5
rating by Patricia
"The agent Carol was very knowledgeable and easy to work with. By switching from farmers to state farm I was able to save a significant amount of money on my car insurance. Thank you again Carol for your time and attention."
We responded:
"Hey Patricia! We love to help people save money and are glad you had a great experience! Don't forget to follow our social media to see some behind the scenes of our office :)"
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Romulo_539

December 24, 2025

5  out of  5
rating by Romulo_539
"Carol was a huge help when we were looking for insurance. She assisted us with both our home and auto policies and made the whole process easy and stress-free. She was friendly, knowledgeable, and took the time to explain our options. I highly recommend reaching out to her if you’re looking to get a quote."
We responded:
"Thank you for the kind words! We’re so glad you had a great experience! We’d truly appreciate it if you shared us with anyone you know who may need insurance."
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Laikin Mayton

December 24, 2025

5  out of  5
rating by Laikin Mayton
"Raema is da bomb.com!"
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Michele

December 24, 2025

5  out of  5
rating by Michele
"I talked to Agent Carol cinnamon. She’s amazing."
We responded:
"Michele, Thank you for the kind words and taking the time to give us a review! If you haven't already please give us a follow on our social media platforms."